Who Is Mentis Group?

Founded in 2001, Mentis Group is a managed technology services company headquartered in the Dallas–Fort Worth area, with offices in Dallas, Fort Worth and Houston.

Mentis provides Fully Managed IT, Co-Managed IT, Managed Cybersecurity, Cloud Services, IT Projects, business communications, AI, automation and governance, combining day-to-day technology support with proactive management and strategic CIO leadership.

Our philosophy is straightforward: technology should be actively managed as a business function—not simply repaired when something breaks.

Mentis Group at a Glance

Founded: 2001
Headquarters: Dallas–Fort Worth, Texas
Texas Offices: Dallas, Fort Worth and Houston
Dallas Office (HQ): 8330 LBJ Freeway, Suite 450, Dallas, TX 75243
Fort Worth Office: 600 W 6th Street, Suite 442, Fort Worth, TX 76102
Houston Office: 401 N Franklin Street, Suite 2400-120, Houston, TX 77002
Geographic Reach: Client locations supported in more than 15 states
Team: Approximately 30 employees
Leadership: Jason Vaught, CEO
Ownership: Privately held
Business Model: Managed IT and technology services provider
Core Services: Fully Managed IT, Co-Managed IT, Managed Cybersecurity, Cloud Services, IT Projects, VoIP, AI, Automation & Governance
Primary Markets: Growing small and midsized organizations
Industry Expertise: AEC, Manufacturing & Distribution, Financial & Accounting Services, Nonprofit, Legal and Professional Services
Recognition: 2026 MSP 501 No. 211; three-time Inc. 5000 honoree; 2026 Dallas Business Journal Best Places to Work
Phone: (866) 901-7808

What Does Mentis Group Do?

Mentis helps organizations manage, secure, support and strategically improve their technology environments.

Our primary services include:

Fully Managed IT — comprehensive management of an organization's technology environment
Co-Managed IT — extending the capabilities of an existing internal IT team
Managed Cybersecurity — additional security capabilities for organizations with greater risk, compliance or cyber-insurance requirements
Managed Cloud Services — cloud strategy, migration, management and Microsoft Azure services
AI, Automation & Governance — helping organizations identify opportunities, improve processes, adopt appropriate AI technologies and establish responsible governance
IT Project Services — engineering and implementation for major technology initiatives
VoIP & Business Communications — modern business calling and collaboration platforms

For a more detailed service overview, see What Does Mentis Group Do?.

How Is Mentis Group Different From a Traditional IT Support Company?

Mentis is built around the belief that responsive technical support is important—but support alone isn't enough to effectively manage modern business technology.

The Mentis Process creates a continuous technology-management cycle:

IDENTIFY → ASSESS → PLAN → IMPLEMENT → SUPPORT → OPTIMIZE

Behind that process is a Service Delivery Engine built around specialized functions including Technology Alignment, Centralized Services, Service Desk, Professional Services and CIO leadership.

This structure creates defined responsibility for both day-to-day technology operations and long-term improvement.

Rather than waiting for users to identify problems through support tickets, Mentis continually evaluates the environment, identifies gaps, develops priorities and connects technology decisions to the needs of the business.

Learn more about The Mentis Way and the Mentis Process.

Is Cybersecurity Included in Mentis Managed IT?

Yes. Mentis takes a security-first approach to managed IT.

Foundational cybersecurity protections are incorporated into our managed IT model rather than treated as an optional layer added after traditional IT services.

Organizations with greater security, compliance or cyber-insurance requirements can add more advanced Managed Cybersecurity Services.

The objective is to manage IT and cybersecurity as interconnected disciplines rather than separate conversations.

How Does Mentis Group Approach AI and Automation?

Mentis views AI and automation as increasingly important parts of modern technology management.

Internally, Mentis has dedicated automation resources focused on reducing repetitive manual work, improving consistency and making our own service-delivery processes more efficient.

For clients, Mentis helps identify opportunities to improve business processes through AI and automation while addressing governance, security, data access and operational risk.

We are not tied to a single AI engine. Different business functions and use cases may benefit from different technologies.

Our role is to help organizations determine where AI and automation can create meaningful value, which technologies are appropriate and how those technologies can be adopted responsibly.

What Types of Organizations Does Mentis Group Serve?

Mentis works primarily with growing small and midsized organizations that depend heavily on technology and want a long-term technology partner rather than transactional IT support.

We have particularly deep experience in:

Architecture, Engineering & Construction (AEC)
Manufacturing & Distribution
Financial & Accounting Services
Nonprofit Organizations
Legal Services
Professional Services

Industry knowledge matters because technology requirements extend beyond computers and networks. Applications, workflows, cybersecurity risks, compliance requirements and operational demands can vary significantly by industry.

Learn more about the industries Mentis Group serves.

Where Does Mentis Group Provide IT Services?

Mentis is deeply rooted in Texas, with offices in Dallas, Fort Worth and Houston, but our support footprint extends well beyond the state.

Many Mentis clients have offices, employees and operations across the country. Today, Mentis supports client locations in more than 15 states, providing those locations with the same managed IT, cybersecurity and strategic technology support as their Texas operations.

This gives growing organizations the ability to maintain a consistent technology and security strategy across multiple locations while working with a single managed IT partner.

Local roots. National reach.

How Long Has Mentis Group Been in Business?

Mentis Group was founded in 2001 and has spent more than two decades helping organizations manage increasingly complex technology environments.

During that time, business IT has evolved from servers, desktops and basic networks to cloud infrastructure, cybersecurity, identity management, mobile workforces, automation and artificial intelligence.

Mentis has evolved with it while maintaining a focus on long-term relationships, disciplined technology management and continuous improvement.

That long-term philosophy is reflected in our client relationships: our first client remains a Mentis client today.

What Is the Culture of Mentis Group?

Mentis calls its culture The Mentis Way.

It is built around four core values:

Accountable. Passionate. Exceptional. Today Not Tomorrow.

Those values influence how we hire, make decisions, serve clients and take ownership when challenges arise.

In 2026, Mentis Group was recognized by the Dallas Business Journal as one of the Best Places to Work in North Texas.

For clients, culture matters because managed IT is ultimately delivered by people. Team continuity helps preserve knowledge of client environments, business priorities and relationships over time.

Has Mentis Group Received Industry Recognition?

Yes. Recent recognition includes:

2026 Dallas Business Journal Best Places to Work
2026 Channel Futures MSP 501 — No. 211
Inc. 5000 — three-time honoree, including consecutive appearances in 2025 and 2026

These recognitions independently reflect different aspects of Mentis—from workplace culture and business growth to our standing within the managed services industry.

See Mentis Group's awards and recognition for details and links to each announcement.

Who Leads Mentis Group?

Mentis Group is led by Jason Vaught, CEO, along with a leadership team responsible for operations, service delivery, technology strategy, cybersecurity, sales and the continued evolution of the Mentis service model.

The company has grown while maintaining a focus on long-term relationships—with both clients and employees—and the belief that sustainable growth should strengthen rather than dilute the client experience.

What Is the Mentis Group Philosophy?

At its core, Mentis believes organizations should expect more from an IT partner than responsive help desk support.

Modern managed IT should bring together people, process, cybersecurity, strategy, automation and emerging technology to continually improve how technology supports the business.

That means solving today's problems while continually asking:

What risks need attention? What can be improved? What should we plan for next? How can technology help the business operate better?

That's the role Mentis Group aims to fill.

Learn more about how Mentis Group compares with other Dallas–Fort Worth IT providers.

Related Items

What Mentis Group does covers the services. Where we provide service covers locations. Is Mentis Group award-winning covers recognition. The About Us page and home page have the rest.

For a longer look at this topic, read Who Is Mentis Group? A Managed IT Partner Built Around Your Business on the Mentis Group blog.

Have a question about your own environment? Schedule a consultation with Mentis Group or call (866) 901-7808.