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What Does IT Support Look Like for Manufacturing and Distribution?

Warehouse Wi-Fi, scanners, ERP uptime and the plant floor. What manufacturing IT covers.

IT for manufacturing and distribution centers on uptime for ERP and warehouse systems, wireless that covers the plant and warehouse floor reliably, secure handling of operational technology, and increasingly, cybersecurity requirements from customers and the defense supply chain. Downtime is measured in stopped lines and missed shipments, not in inconvenience.

What is different

  • ERP and WMS. The business runs on them. They need proper hosting, tested backups, change control and vendor management.
  • Warehouse and plant wireless. Scanners, tablets, forklifts and printers roaming across racking and machinery need a purpose-designed network. See how many access points a warehouse needs.
  • Operational technology. Machines, controllers and equipment that run on old operating systems and cannot be patched like a laptop. They must be isolated and monitored, not ignored. See what is network segmentation.
  • Shift coverage. Support has to be available when the second shift's scanner stops working.
  • Customer and supply-chain requirements. Security questionnaires from large customers, and CMMC for anyone in the defense supply chain. See what is CMMC.
  • Multiple facilities. Plants, warehouses and offices that need consistent networks and support.

What manufacturing-focused IT covers

  • Managed IT with 24/7 monitoring and support that understands production schedules.
  • Network design and structured cabling for industrial environments, including segmentation between office, plant and guest networks.
  • Rugged device management and rapid replacement.
  • Backup and disaster recovery sized for the systems that ship product.
  • Cybersecurity: MFA, endpoint detection, email security against invoice fraud, and monitoring that includes the OT segment.
  • Compliance readiness for customer requirements and CMMC.
  • Lifecycle planning so a server does not fail in the middle of a busy quarter.

Mentis Group serves manufacturing and distribution companies across Dallas-Fort Worth and Texas with Fully Managed IT and co-managed programs. See the industries we serve for more.

Have a question about your own environment? Schedule a consultation with Mentis Group or call (866) 901-7808.