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What Does IT Support Look Like for Construction Companies?

Job sites, field devices, project platforms and no tolerance for downtime.

IT for a construction company has to work in two places at once: an office with estimating, accounting and project management systems, and job sites with tablets, phones, trailers and connectivity that changes every week. The IT provider has to support both, keep them secure, and understand that a stalled system on a Monday morning stops a crew.

What is different

  • Field devices. Tablets and phones running project platforms, drawings, daily reports and time tracking, in dust, heat and trucks. They need mobile device management, encryption and remote wipe. See what is mobile device management.
  • Jobsite connectivity. Trailers with cellular internet, temporary Wi-Fi and cameras, set up and torn down per project.
  • Project platforms. Procore, Autodesk Construction Cloud, Bluebeam and similar tools that must integrate with accounting and document systems.
  • Estimating and accounting. Line-of-business applications that are often on-premises and critical to cash flow.
  • Payment fraud. Construction is a top target for business email compromise because of large vendor payments and lien-release paperwork.
  • Multiple locations. Offices, yards and active sites, all needing consistent support. See IT support for multiple locations.

What construction-focused IT covers

  • Managed devices for field staff with simple enrollment and replacement.
  • Reliable office networks and standardized jobsite kits.
  • Hosting and support for estimating, accounting and project systems, with vendor management.
  • Backups and recovery for the systems that pay people and bill owners.
  • Security: MFA, endpoint detection, email security and payment verification procedures.
  • Cabling, Wi-Fi and phones for new offices and yards.
  • A vCIO who plans technology around the project pipeline.

Related

Firms with design staff should also see IT support for architecture and engineering firms.

Mentis Group provides IT support for construction companies in Dallas-Fort Worth as part of our architecture, engineering and construction practice, with fully managed and co-managed options.

Have a question about your own environment? Schedule a consultation with Mentis Group or call (866) 901-7808.