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Does Mentis Group Provide VoIP Phone Systems?

Yes: RingCentral (as an IGNITE Partner) and Microsoft Teams Phone, integrated with your IT.

Yes. Mentis Group deploys and supports cloud VoIP phone systems on two platforms: RingCentral, where we are a RingCentral IGNITE Partner, and Microsoft Teams Phone. Both are delivered as part of your overall IT environment rather than as a separate vendor relationship.

What we provide

  • Platform selection. Teams Phone for Microsoft-first businesses with straightforward call flows; RingCentral for call-heavy, multi-site or contact-center needs. See RingCentral vs Microsoft Teams Phone.
  • Network readiness. We review switches, Power over Ethernet, quality-of-service and internet capacity first, because call quality is a network problem.
  • Design and build. Users, auto-attendants, ring groups, call queues, voicemail-to-email, mobile and desktop apps, and desk phones or headsets as you prefer.
  • Number porting from your current carrier, with the old service kept live until the port completes.
  • E911 configuration for Kari's Law and RAY BAUM's Act compliance at every location.
  • Multi-location administration so several offices run as one system.
  • Ongoing support through the same Service Desk that supports the rest of your technology.

Why get phones from your IT provider

The phone system runs on your network, authenticates against your identity platform and depends on your internet. When one team owns all of it, there is no finger-pointing between a phone vendor and an IT vendor, and the phone system is included in the same security, monitoring and documentation standards as everything else.

Who it is for

Businesses replacing an aging PBX or copper lines, adding locations or remote staff, or consolidating several phone systems. See signs it is time to replace your phone system and what is VoIP.

Details are on the VoIP Services page, our RingCentral partner page and VoIP support and consulting page. We serve Dallas-Fort Worth and client locations nationwide.

Have a question about your own environment? Schedule a consultation with Mentis Group or call (866) 901-7808.